Privacy Policy
Last updated: January 15, 2026
1. Identity of the Data Controller
Fundelentrox S.A. de C.V., with address at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, Alcaldía Cuauhtémoc, C.P. 06500, Mexico City, Mexico, with RFC FUN190315QR7 (hereinafter "Fundelentrox" or "we"), is responsible for the processing of personal data you provide to us, in accordance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
2. Personal Data Collected
For the provision of our financial consulting services and the assessment of eligibility for support programs, we collect the following categories of personal data: identification data (full name), contact data (email address), and any additional information you voluntarily share through our contact form. We do not collect sensitive personal data such as detailed financial information, biometric data, or health information without your express consent.
3. Purposes of Data Processing
Your personal data will be used for the following primary purposes: (a) managing and responding to financial consulting requests you make through our website; (b) evaluating your eligibility for governmental and private economic support programs; (c) providing personalized information about financial education services. As secondary purposes: (d) sending communications about new support programs, educational events, and financial education content; (e) preparing internal statistics and analyses to improve our services. If you do not wish your data to be used for secondary purposes, you may notify us by sending an email to privacidad@fundelentrox.com.
4. Data Transfers
Fundelentrox does not sell, rent, or share your personal data with third parties for commercial purposes. However, your data may be transferred to: (a) competent governmental authorities when required by law or for the management of official support programs; (b) service providers operating under a confidentiality agreement who require access to certain data for the provision of auxiliary services (such as email or cloud storage services). These transfers are carried out in accordance with articles 36 and 37 of the LFPDPPP.
5. ARCO Rights
You have the right to Access your personal data, Rectify them when inaccurate, request their Cancellation, or Object to their processing (ARCO rights). To exercise these rights, you must send a request to privacidad@fundelentrox.com including: your full name, a copy of your valid official identification, a clear description of the data on which you wish to exercise any ARCO right, and any documentation that facilitates locating your data. Fundelentrox will respond to your request within a maximum of 20 business days from the date of receipt.
6. Security Measures
Fundelentrox implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use. These measures include: data encryption in transit and at rest, role-based access control, periodic system monitoring, and ongoing staff training in data protection.
7. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience. For more information about the types of cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy available on this site.
8. Changes to the Privacy Notice
Fundelentrox reserves the right to modify this Privacy Notice at any time to reflect legislative changes, changes in our privacy practices, or in the operation of our services. Modifications will be published on our website fundelentrox.com and will take effect upon publication. We recommend reviewing this notice periodically.
9. Contact
If you have questions, comments, or requests related to the processing of your personal data, you may contact us at: Fundelentrox S.A. de C.V., Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico. Email: privacidad@fundelentrox.com. Phone: +52 (55) 4170-2839.